Privacy Policy

1. Information we collect

We collect information you provide when you create an account, post a task, send a quote, or contact us. This may include your name, email, phone number, location and details about the jobs you post or complete.

We also collect limited technical data — such as device and usage information — to keep the service secure and working well.

2. How we use your information

We use your information to:

• Match customers with relevant local pros
• Process hires, escrow payments and payouts
• Keep accounts secure and prevent fraud
• Provide support and respond to your requests
• Improve and personalise the HirePross experience

3. Sharing your information

We share only what is needed for a job to happen — for example, sharing a customer’s task details with pros who quote, or contact details once a hire is made. We do not sell your personal information.

4. Data security

We use industry-standard measures to protect your data. Payments are handled through secure providers, and sensitive details are never exposed to other users.

5. Your rights

You can access, update or delete your personal information at any time from your account settings, or by contacting us. You may also ask us for a copy of the data we hold about you.